IT Help Desk Team Lead: Lead, Mentor & Deliver Top-Tier Support (North Sydney Council)

IT Help Desk Team Lead: Lead, Mentor & Deliver Top-Tier Support (North Sydney Council)

25 Sep
|
The Missing Link
|
North Sydney Council

25 Sep

The Missing Link

North Sydney Council

The Missing Link is seeking an IT Help Desk Team Leader to own our Sydney Service Desk, driving performance and delivering exceptional client experiences. You will mentor the team, manage workloads, and champion solid incident resolution across on‑prem, hybrid, and cloud environments.

Lead with a hands‑onTechnical approach, maintain CSAT, and act as the primary client contact while supporting hiring and development of the team.

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📌 IT Help Desk Team Lead: Lead, Mentor & Deliver Top-Tier Support (North Sydney Council)
🏢 The Missing Link
📍 North Sydney Council

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