Senior Customer Service Lead —B & Process Improvement (Victoria)

Senior Customer Service Lead —B & Process Improvement (Victoria)

25 Sep
|
Michelin
|
Victoria

25 Sep

Michelin

Victoria

Michelin Australia is seeking a Senior Customer Service team member to lead the Customer Service function and drive an outstanding end-to-end order-to-delivery experience. You will guide the team, resolve escalations and promote digital platform adoption.

You will work closely with the Customer Service Manager to monitor KPIs, perform data-driven insights, and support continuous improvement in a fast-paced workplace.

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📌 Senior Customer Service Lead —B & Process Improvement (Victoria)
🏢 Michelin
📍 Victoria

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