Equifax is seeking an Operations Specialist - Quality and Support to drive QA across HRS Operations, coaching associates and ensuring process compliance. You will identify trends in queries, support recent recruits, and provide live assistance to the team via chat and email.
The role emphasizes strong customer service, facilitation, and communication skills, with collaboration across various stakeholders and onshore and offshore teams.
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📌 Operations Quality & Training Specialist (Brisbane City)
🏢 Equifax
📍 Brisbane City
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