Royal Flying Doctor Service in Melbourne is seeking a Supporter Experience Lead to guide RFDS Victoria's Fundraising & Partnerships team, delivering outstanding donor service while ensuring accurate processing of fundraising income.
You will lead a three-person team, coach staff, drive retention, data quality, and continual improvements, working with fundraising, finance and CRM teams to ensure smooth, compliant service delivery and sustainable fundraising growth.
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📌 Donor Experience Lead — Hybrid, Impact & Growth (Melbourne)
🏢 Royal Flying Doctor Service
📍 Melbourne
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