Exciting Opportunity: Business Operations Administrator at Werner Co

Werner Co is a world leader in manufacturing and distributing consumer and qualified climbing products, recognised for our iconic brands including Bailey Ladders, Werner Ladders and Bailey Fall Protection. With a rich history of quality, innovation and reliability, we serve professional industries and end users globally. Our core values of integrity, customer focus, excellence and teamwork drive our success, and our people are our most valued resource.

Position Overview

We are excited to announce an opportunity for a Business Operations Administrator to join our team. Based in South East Queensland, this role plays a critical part in supporting the day-to‑day operations of the business across commercial, finance, reporting, HR administration and office management functions.

This is a diverse and highly visible role that works across multiple departments, providing support to sales, finance, operations and leadership teams. If you enjoy variety, are highly organised, and thrive in a fast‑paced environment where no two days are the same, we would love to hear from you.

Key Responsibilities

Prepare, distribute and manage sales deal templates and deal set‑up processes.

Maintain customer pricing records and coordinate pricing updates within JDE.

Prepare new customer and product line forms.

Maintain trading terms registers and coordinate follow‑up actions.

Rebate Management

Prepare monthly rebate calculations and schedules.

Compile supporting documentation and coordinate rebate submissions.

Business Reporting & Analysis

Assist in the collection and consolidation of KPI and performance reports.

Support management reporting through data gathering, analysis and administration.

Assist with FBT reporting and related analysis.

HR & Policy Administration





Support the review and maintenance of HR policies and procedures.

Research legislative and best practice requirements and assist with policy updates.

Office Operations & Events

Coordinate meetings, conferences, trade shows and company events.

Manage office supplies, stationery, facilities and general administration.

Maintain business templates and documentation.

Support workplace health and safety activities, including Fire Warden responsibilities.

Operational Support

Provide backup support to Accounts Receivable when required.

Assist with customer shipment documentation and supply chain administration as needed.

Skills & Experience

5+ years' experience in office administration, business administration or operational support roles.

Experience working with ERP systems, preferably JDE or similar large-scale business systems.

Strong organisational and time management skills with the ability to manage multiple priorities.

Advanced attention to detail and a commitment to accuracy.

Well-developed communication skills with the ability to work across all levels of the business.

Intermediate to advanced Excel and reporting skills.

A proactive mindset with a focus on continuous improvement and process efficiency.

Ability to handle confidential and sensitive information professionally.

Why Join Us?

This is an excellent opportunity to join a global market leader with some of Australia's most recognised access equipment brands. You'll work closely with senior leadership and gain exposure to a broad range of business functions including sales, finance, HR, operations and supply chain.

In return, we offer:

- A diverse and engaging role with genuine variety.
- A collaborative, supportive and team-focused culture.
- Opportunities to contribute to process improvements and business growth.
- Stability and career development within a global organisation.
- A full-time office-based position with a respected industry leader.

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📌 Business Operations Administrator (Brisbane City)
🏢 Werner
📍 Brisbane City