Digit IT provides fast, reliable and proactive IT Support for Business.

Established in 2007, we have a proven track record of supporting clients with 1-500+ users in a range of industries across Queensland and New South Wales including clients in the government, medical, finance, legal, education and construction sectors.

Your Role

Digit IT is looking for an experienced Systems Engineer to join our growing team.

Based in Toowoomba, you will play a key role in delivering our service offerings: IT Support, IT Projects, Cybersecurity, Managed IT Services, Cloud Services and Business Connectivity.

This intermediate-level role is perfect for someone with solid Level 1–2 support experience and a passion for customer service.

Your Responsibilities

- You’ll work across a mix of Helpdesk, Projects, Cybersecurity and Microsoft Cloud environments
- Deliver onsite and remote Level 1–2 technical support
- Monitor and maintain networks, servers and client devices
- Resolve technical issues and help clients get the most from their technology
- Create and maintain client documentation
- Visit clients for support,



installations, and project delivery

Your Skills and Experience

- Minimum 2-3 years experience in a similar role
- Excellent communication skills – verbal, written and listening
- Logical and methodical troubleshooting approach
- Solid experience with Office 365 and Azure
- Knowledge of virtualisation technologies (Hyper-V, VMWare)
- Networking (LAN, WAN, VPN and VLAN)
- Windows servers
- VOIP Telephony
- Attention to detail and clear, accurate and concise documentation
- A valid driver’s license
- Ability to build and maintain relationships
- Laptop and mobile phone
- Clear progression from Level 2 Engineer through to Senior Engineer, Projects and Cybersecurity Specialisations
- Study leave, training and exam fees

Why Join Our Team?

- Paid certifications and training
- Free CBD parking, great facilities, regular social events and excellent team culture
- Birthday Leave – who wants to work on their Birthday?

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📌 Systems Engineer (MSP) (Toowoomba Regional)
🏢 Digit IT
📍 Toowoomba Regional