Synergie Skin, an Australian skincare manufacturer, is seeking a hands-on Customer Experience Team Leader to guide the Customer Experience team and ensure an exceptional experience at every touchpoint.
You’ll oversee the B2B and B2C journey from onboarding to orders, enquiries, returns and escalations, lead and develop the team, and work with Sales, Marketing, Digital, Operations, Fulfilment and Education to keep the customer journey seamless.