Strategic CSM - Enterprise SAAS Growth & Retention (Western Australia)

Strategic CSM - Enterprise SAAS Growth & Retention (Western Australia)

25 Sep
|
Diligent
|
Western Australia

25 Sep

Diligent

Western Australia

Diligent Corporation in Australia is seeking a Customer Success Manager to oversee a portfolio of accounts, ensure exceptional customer experience, and drive NPS, retention and revenue through product adoption and upsell opportunities.

You will be the primary contact for key stakeholders, lead onboarding and training, coordinate with cross-functional teams, and advocate for the customer across Sales, Services, Marketing and Finance to deliver long-term success.

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📌 Strategic CSM - Enterprise SAAS Growth & Retention (Western Australia)
🏢 Diligent
📍 Western Australia

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