Green Light is seeking a Service Desk Team Lead in Sydney to join our Technical Delivery Team. You will lead, coach and mentor a team of Service Desk Analysts, conduct regular performance reviews, and manage one to one and team coaching sessions.
You will also support recruitment, onboarding and training and all succession planning activities, while coordinating with infrastructure, security and application support teams to resolve complex issues.
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📌 Service Desk Team Lead: Lead, Coach & SLA Champion (Sydney)
🏢 Green Light
📍 Sydney
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