Spotlight Group Holdings in Melbourne seeks a Desktop Services Analyst to deliver 2nd/3rd line desktop support across the EUS team, including Windows/macOS environments, AD, Office 365, Intune and SCCM. You will handle incidents and service requests, ensuring SLA targets and user satisfaction in a rapid-paced retail tech setting.
The role offers hybrid work arrangements, a culture that rewards initiative, profit share and employee discounts, plus clear career progression.