BOQ Group is seeking a Customer Service Officer in Hervey Bay, Queensland. You will be the first point of contact in the Branch, delivering exceptional service while helping customers explore their financial needs and using digital banking tools.
Responsibilities include processing transactions, educating customers on digital options, and conducting needs-based conversations to generate opportunities in personal banking and lending. The role emphasizes customer focus and community engagement.
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📌 Banking Customer Experience & Lending Advisor (Hervey Bay)
🏢 Boq Group
📍 Hervey Bay
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