LEAP Legal Software, Inc. in Sydney seeks a skilled IT support qualified to join LEAP Dev and provide third-level support for local regions. You will work closely with second-level teams, escalate accurately, and help drive high-quality incident resolution.
You will own incidents end-to-end, troubleshoot live client environments, coordinate with third-party providers, and assist in testing during releases, all within a collaborative, growth-oriented software house.
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📌 Hybrid Escalations Analyst: ITSM & Live Troubleshooting (Sydney)
🏢 LEAP Legal Software
📍 Sydney
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