Princess Alexandra Hospital is seeking a dedicated skilled to provide leadership and expert advice in the development, implementation and ongoing support of a Health Service-wide strategic approach to consumer feedback management, enhancing the patient experience.
You will lead and continuously improve the consumer feedback management system, manage complex investigations and responses, and provide operational leadership to two Patient Liaison Officers, ensuring timely acknowledgments and
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📌 Patient Experience & Consumer Feedback Lead (Brisbane City)
🏢 Queensland Health
📍 Brisbane City
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