At Billi , we believe great things happen when people come together. As one team with one focus, we're building a powerful global brand with a shared mission:to have Billi water at the heart of every home and workplace around the world.

We're looking for an organised and customer-focused Inside Sales Coordinator to support our Sales Team and help deliver an exceptional customer experience. This is a fast-paced, varied role that combines sales support, customer service, order management, reporting, and stakeholder coordination.

What You'll Do

- Be the first point of contact for customer and sales enquiries.
- Prepare quotes, proposals, and sales documentation.
- Process sales orders, returns, credits, and freight bookings.
- Track deliveries and provide customer updates.
- Maintain accurate customer records and activity in CRM systems.
- Coordinate installations and upgrades with internal service teams.
- Prepare sales reports and provide administrative support to the Sales Team.
- Work closely with Customer Service, Operations, Finance, and Service teams to achieve the best outcomes for customers.

At Billi , we believe excellent things happen when people come together. As one team with one focus, we're building a powerful global brand with a shared mission:to have Billi water at the heart of every home and workplace around the world.

We're looking for an organised and customer-focused Inside Sales Coordinator to support our Sales Team and help deliver an exceptional customer experience. This is a fast-paced,



varied role that combines sales support, customer service, order management, reporting, and stakeholder coordination.

What You'll Do

- Be the first point of contact for customer and sales enquiries.
- Prepare quotes, proposals, and sales documentation.
- Process sales orders, returns, credits, and freight bookings.
- Track deliveries and provide customer updates.
- Maintain accurate customer records and activity in CRM systems.
- Coordinate installations and upgrades with internal service teams.
- Prepare sales reports and provide administrative support to the Sales Team.
- Work closely with Customer Service, Operations, Finance, and Service teams to achieve the best outcomes for customers.

About You

- Previous experience in sales administration, customer service, internal sales, or a similar support role.
- Strong organisational skills and attention to detail.
- Excellent communication and relationship-building abilities.
- A proactive, solutions-focused approach.
- Confident using Microsoft Office, particularly Excel.
- CRM experience (Salesforce experience highly regarded).

Why Join Billi?

- Join a market-leading Australian business.
- Supportive and collaborative team culture.
- Modern, innovative, and customer-focused workplace.
- Career development opportunities.
- Competitive salary package.

If you enjoy working with people, solving problems, and keeping things running smoothly behind the scenes, we'd love to hear from you.

#J-18808-Ljbffr

📌 Inside Sales Coordinator (Sydney)
🏢 Billi
📍 Sydney