HireCloud is seeking a Client Success & Retention Specialist in Melbourne. The role focuses on owning the client journey, onboarding recent clients into the community, and building strong member relationships.
You will run Zoom onboarding sessions, track engagement, and contribute to retention strategies—remotely or in a hybrid setup with Melbourne-based operations. Ideal candidates will come from Client Success, Retention or Community roles, be confident presenters, tech-savvy, and proactive with