BOQ Group in Gladstone is seeking a Customer Relationship Specialist to welcome customers, understand their financial goals, and guide them to banking solutions. You’ll handle loan maintenance requests and work closely with Home Lending and Business Banking teams for referrals.
You’ll coach Customer Service Officers on quality conversations and service excellence, while championing digital banking tools. This role offers a explicit pathway toward Lending Specialist with structured training.
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📌 Relationship Banking Specialist: Path to Lending Expert (Gladstone)
🏢 Boq Group
📍 Gladstone
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