Ericsson is seeking a Head of Service Operations in Australia to own end-to-end service visibility, reporting, and delivery execution. You will lead NOC and Service Management teams, driving efficiency, risk mitigation, and compliance across multiple locations.
The role requires strategic leadership, data-driven decision making, and solid stakeholder engagement to ensure exceptional service delivery and customer satisfaction.
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📌 Head of Service Operations & Delivery Excellence (Ryde)
🏢 Ericsson
📍 Ryde
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