Firmus Technologies, a global AI infrastructure leader, seeks a Service Delivery Manager based in Australia or Singapore. You will own incident and change management practices, ensuring reliability and security across a growing AI cloud estate.
The role combines ITIL discipline with reliability engineering, driving automation and auditable processes. You will collaborate with engineering teams, manage stakeholder communications, and oversee production readiness, controls, and compliance evidence
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📌 AI Infra Service Delivery Lead — 24/7 Incident & Change (Sydney)
🏢 Firmus Technologies
📍 Sydney
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