Commonwealth Bank’s Netbank team seeks a Chapter Lead for Experience Design to shape how customers interact with Payments across NetBank, the CommBank app and the website. You will lead a design chapter of 6–10 designers, researchers, and content specialists, guiding strategy, governance, and end-to-end delivery in a hybrid working model.
You will balance vision with hands-on discovery, framing customer problems, setting outcomes, and partnering with product and technology leadership to ship
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📌 Experience Design Chapter Lead – NetBank Payments (Sydney)
🏢 Commonwealth Bank
📍 Sydney
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