Customer Service Manager – Hybrid, Multi-Campus (Melbourne)

Customer Service Manager – Hybrid, Multi-Campus (Melbourne)

25 Sep
|
Bendigo TAFE
|
Melbourne

25 Sep

Bendigo TAFE

Melbourne

Bendigo Kangan Institute is seeking a strategic Manager Customer Service to unify frontline services across metro and regional campuses. You will lead customer, student support, call centre and campus counter teams, shaping a consistent service model from first contact to resolution.

You will manage three Team Leaders, drive performance, and collaborate with Education Delivery and senior leaders to align services with teaching needs and learner outcomes. Travel across BKI campuses is involved.

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📌 Customer Service Manager – Hybrid, Multi-Campus (Melbourne)
🏢 Bendigo TAFE
📍 Melbourne

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