Optus is an Australian telecommunications company delivering services across mobile, broadband and digital solutions. As a Remediation Specialist, you will investigate and resolve matters arising from improper sales practices, acting as a customer advocate and guiding remediation outcomes.
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You will collaborate with regulatory, legal and operational teams to drive fair, compliant resolutions, identify root causes, and implement improvements that prevent recurrence while supporting vulnerable
📌 Remediation & Customer Advocate Specialist (New South Wales)
🏢 Optus Enterprise
📍 New South Wales
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