Healthengine is seeking a Customer Support Consultant to join our team in Western Australia. You will manage complex technical issues, ensure reliable PMS integrations, and educate customers to prevent recurrence while protecting revenue.
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You'll own cases end-to-end and collaborate with Product, Engineering, and Customer Success to achieve a single, explicit resolution. If you excel in a fast-paced, autonomous environment with a focus on trust, health data handling, and continuous improvement, this