Member Experience Team Lead (Queensland)

Member Experience Team Lead (Queensland)

25 Sep
|
FBAA
|
Queensland

25 Sep

FBAA

Queensland

Job Description

The Finance Brokers Association of Australia (FBAA) is seeking a Team Leader, Membership & Experience to guide a team of Membership Experience Officers in delivering proactive, high-value member service across the member lifecycle. You will drive onboarding, renewals, advocacy, and engagement programs while aligning with strategic objectives.

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You will use CRM data to identify trends, oversee reporting, and coach staff to exceptional standards.

📌 Member Experience Team Lead (Queensland)
🏢 FBAA
📍 Queensland

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