Job Description

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Cadence Connect is exclusively partnering with a growing Brisbane MSP to recruit an experienced Level 3 Systems Engineer.

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This is a senior, hands on role for an MSP engineer who wants more than sitting in an escalation queue. You'll own complex technical problems, deliver projects, work directly with clients and continue building your technical capability.

Why this one? n

Our client is currently a team of approximately 20, with plans to grow to circa 30 over the next five years and 50 over the next decade.

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They're investing in the people who will grow with them.

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And when they talk about training and development, they mean it. Two recent starters spent their first week completing Fortinet training. Certifications, vendor training and ongoing technical development are genuinely supported.

What you'll be doing n

You'll be a senior technical escalation point across multiple client environments, working across:

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- Windows Server, AD, Group Policy, DNS & DHCP
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- VMware / Hyper-V
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- Networking, firewalls, VPNs & VLANs
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- Backup, recovery & infrastructure
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- Complex troubleshooting & root-cause analysis
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- Migrations, upgrades & technical projects
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- Client consulting & technical documentation
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- Mentoring and supporting junior engineers
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Cadence Connect is exclusively partnering with a growing Brisbane MSP to recruit an experienced Level 3 Systems Engineer.

n

This is a senior, hands on role for an MSP engineer who wants more than sitting in an escalation queue. You'll own complex technical problems, deliver projects, work directly with clients and continue building your technical capability.

Why this one? n

Our client is currently a team of approximately 20, with plans to grow to circa 30 over the next five years and 50 over the next decade.

n

They're investing in the people who will grow with them.

n

And when they talk about training and development, they mean it.



Two recent starters spent their first week completing Fortinet training. Certifications, vendor training and ongoing technical development are genuinely supported.

What you'll be doing n

You'll be a senior technical escalation point across multiple client environments, working across:

n

n
- Windows Server, AD, Group Policy, DNS & DHCP
n
- Microsoft 365, Entra ID, Intune & Azure
n
- VMware / Hyper-V
n
- Networking, firewalls, VPNs & VLANs
n
- Backup, recovery & infrastructure
n
- Complex troubleshooting & root-cause analysis
n
- Migrations, upgrades & technical projects
n
- Client consulting & technical documentation
n
- Mentoring and supporting junior engineers
n

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It's a genuine mix of Level 3 support, consulting and project delivery, with responsibility for taking complex problems through to resolution.

Who we're looking for n

MSP experience is non-negotiable.

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You need to have worked within a managed services / multi-client environment and understand the pace, variety and client ownership that comes with it.

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If your experience has been solely within internal IT, unfortunately this won't be the right opportunity.

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We're looking for someone operating around Level 3 / Senior Systems Engineer level who is technically strong, communicates well and takes ownership rather than immediately passing difficult problems elsewhere. The underlying brief specifically requires previous managed-services or multi-client consulting experience.

The important bits n

Salary: Up to $130k + Super

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Location: Brisbane

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Working arrangement: 5 days per week in the office

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Experience: Previous MSP experience essential

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This is not a hybrid role. You must be comfortable working from the office five days per week and attending client sites when required.

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If you're an experienced MSP engineer looking for better technical exposure, genuine investment in your development and the prospect to grow with an ambitious business, we'd love to hear from you.

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📌 Systems Engineer (Queensland)
🏢 Cadence Connect
📍 Queensland