Job Description

Organisational Change & Communications Lead - SAP S/4HANA n

Organisational Change & Communications Lead - SAP S/4HANA

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Brisbane | Queensland Government | Major transformation program

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An experiencedOrganisational Change Management and Communications Lead is required tolead the Solution Adoption workstream for a major SAP S/4HANA transformation within a Queensland Government organisation. This is a senior, hands‑on delivery role responsible for ensuring the workforce is prepared, capable and ready to adopt new systems,processesand ways of working.

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You will bring together organisational change, communications, stakeholder engagement, businessreadinessand adoption activities across the SAP delivery lifecycle.

Key responsibilities n

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- Lead the end-to-end delivery of the Solution Adoption workstream.
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- Develop and execute the Change Management Strategy and OCM Plan.
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- Integrate change activities with solution design, testing,deploymentand transition to BAU.
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- Lead stakeholder analysis, engagementplanningand change interventions.
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- Develop executive messaging, communication plans and leadership toolkits.
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- Establish and manage Change Champion and Super User networks.
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- Oversee Change Impact Assessments and impacto validation.
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- Translate solution decisions into practical stakeholder, learningand readiness actions.
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- Lead business readiness assessments and provide go-live recommendations.
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- Manage organisational readiness,resistanceand adoption risks.
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- Own the change-related RAID process, working closely with the broader program team.
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- Provide executive reporting, readiness dashboards and adoption insights.
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- Partner with training stakeholders to coordinate learning, communications and readiness activities.
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- Use data and insights to identify adoption risks, trendsand opportunities.
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Skills nn
- Extensive experience leading organisational change across large-scale ERP or enterprise transformation programs.
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- Solid experience across business readiness, stakeholder engagement, communications and adoption.
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- Demonstrated ability to operate within a large and complex organisation.
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- Experience managing change risks, governance, dependencies and executive reporting.
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- Strong stakeholder management skills across business, technology and program teams.
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- The ability to provide clear, evidence-based readiness advice to senior leaders.
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- SAP S/4HANA and SAP Activate experience will be highly regarded.
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- Previousgovernment experience will be advantageous.
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The opportunity n

This is an opportunity to take ownership of workforce readiness and adoption across a significant government transformation program. You will playa central rolein ensuringnew technologyand business processes are successfully adopted,embeddedand transitioned into business-as-usual operations. If you are an experienced OCM leader with strong ERP transformation experience, we would like to hear from you.

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📌 Organisational Change & Communications Lead - SAP S/4HANA (Queensland)
🏢 Charterhouse
📍 Queensland