Job Description

Commercial Account Executive (12 month FTC) n

Location: Sydney, AU

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You Will:

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- Achieve revenue targets by exceeding sales quotas by running a full-cycle sales process
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- Develop and strategise account plans with members of other Smartsheet teams
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- Manage strategic sales motions alongside transactional, high-volume opportunities with both existing customers and new business prospects, up to 500 employees
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- Conduct needs assessment calls with specific prospects
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- Schedule online product demonstrations
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- Ensure Smartsheet's success in the retention and growth of account revenue in collaboration with Customer Success and the Renewals Team
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- Partner with Customer Success to ensure customers are maximizing the value of their Smartsheet solutions and increasing adoption
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- Consult with clients in defining collaboration goals, success criteria, and program strategy to ensure the customer perception of value that leads to sales renewal and expansion
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- Exceed quotas using a formal understanding of Solution/Consultative Selling
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- Manage your book of business for expansion and up-sell opportunities; partner and grow client relationships
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- Be the subject matter expert of Smartsheet and develop in-depth knowledge of product and service offerings
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- Collaborate with our network of Channel Partners on opportunities
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- Proactively prospect to ensure consistent pipeline generation and maintain good pipeline hygiene
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- Maintain accurate and up-to-date forecasting, and derisk forecasts with backup opportunities
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- Other duties as assigned
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You Have:

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- 3+ years proven sales track record or quota attainment in a business development role
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- 2+ years in a SaaS environment
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- Experience managing customer relationships and maintaining relationships in a B2B environment
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- Experience in working with new business accounts and recent customer acquisition
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- Sales experience in a technology-oriented field
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- Must know how to use each stage in the sales cycle to promote the sale
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- Work with multiple functional departments and roles to manage the customer life cycle from implementation to renewal
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- Excellent ability in analyzing the opportunity for cross-sell and up-sell potential within existing books of business; maximise revenue from new business opportunities
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- Strong qualifications and skills to quickly qualify and bucket transactional volume, business, and strategic key deals
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- Experience in prospecting and managing a designated territory to maximize revenue growth
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- Effectively investigate accounts to uncover opportunities for up-sell within existing plans, and multi-thread opportunities across the organization
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- You deal well with pressure; you remain optimistic and persistent, even under adversity
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- You have a proactive approach to pipeline generation, prospecting, and a hunter mentality
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- Manage excellent interactions both internally and externally with senior-level corporate management and multiple cross-functional teams
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- Familiarity with CRM software packages and proficiency in Microsoft Office or Google Suite products
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- Passion for working with new technologies and new technical concepts
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- You are driven, like to be challenged, and enjoy an ever-changing environment
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- Bachelor's degree or its equivalent, combination of other post-secondary education
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Reporting: Regional Director Growth Sales (based in Sydney)

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📌 Commercial Account Executive (New South Wales)
🏢 Gofractional
📍 New South Wales