Job Description

Applications closing on 05 October 2026, 12:00 PM

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- Reference number 26-50
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- Job Type Part Time
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- Package Band 4
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Part time (0.6 FTE)
n Fixed Term, (October 2026 to May 2027)
n Band 4, $73,104 pa (pro-rata) + Super

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Closing date: 12pm on Monday 5 October 2026

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Mount Alexander Shire is known for its local food and wine, for a vibrant arts community and breathtaking natural surrounds.

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Perfectly located in Central Victoria, around 30 minutes from Bendigo by car or rail, and with Melbourne only 90 minutes away, you'll enjoy a balanced lifestyle with outstanding services, schools and homes in townships like Castlemaine and Maldon.

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The role

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Key responsibilities undertaken by the HACC-PYP and Aged Care Intake Officer include:

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- Undertake HACC-PYP and Aged Care intake assessments and reviews of eligible clients, to support the development of goal directed individual support plans promoting a strengths-based approach.
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- Undertake the intake function, assessing incoming referrals within a set time frame.
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- Operate under the principles of client first solution focused.
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- Develop and foster strong client and service relationships and advocate on behalf of clients and their families where required.
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- Provide backfill support to Intake Assessment Team by undertaking commencement visits and service reviews for the Commonwealth Home Support Program (CHSP).
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- Provide responsive and supportive customer service to clients and other industry partners.
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- Promote and develop a culture within the team that reflects the vision and values of the organisation.
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To be successful in this role you will have:

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- Experience working in a Health or Community Care environment that supports independent living and participation in the community.
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- Clinical and or allied health qualifications highly desirable.
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- Knowledge and experience in supporting frail aged people and people with a disability and their carers / families to live independently to remain in their home.
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- Knowledge and experience with both Home and Community Care Program for Younger People (HACC-PYP) and Commonwealth Home Support Program (CHSP).
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- Ability to use initiative, liaise with stakeholders, work with minimal supervision and work collaboratively within a team environment.
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- Current Driver's licence.
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- Working with Children Check.
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- Competent skills in Microsoft Word, Excel, and the ability to adapt to new systems and processes; experience with Alayacare is desirable.
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- Annual salary increases
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- Flexible working arrangements
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- Access to Fitness Passport and Employee Assistance Program (EAP) for staff and families
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- Generous leave provisions, including purchased leave options and paid parental leave
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- Cross-skilling and professional development opportunities
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If you have any questions or would like to discuss the role, please contact Milly Palmer, Intake Assessment Coordinator, on (03) 5471 1846 .

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Additional information

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Mount Alexander Shire Council is committed to providing a safe, inclusive, and respectful workplace. We are an equal opportunity employer and are committed to child safety with zero tolerance for child abuse. We value a diverse workforce and encourage applicants from all cultures, sexual orientations, gender identities and backgrounds.

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Applicants can expect that the recruitment process will include interviewing, reference checks and criminal history checks. Some positions will also be required to provide a Working with Children Check, and medical assessments including drug and alcohol testing may be undertaken.

📌 HACC- PYP/ Aged Care Intake Officer (Colac Otway Shire)
🏢 Mount Alexander Shire Council
📍 Colac Otway Shire