AFCA in Sydney is seeking a Senior Dispute Resolution Specialist in Banking and Finance. You will play a central role in reviewing complex complaints, applying AFCA's fairness standards, and negotiating outcomes with financial firms.
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The role emphasizes mentoring teammates, upholding high-quality written and verbal communications, and using conciliation where appropriate to resolve issues promptly. You will work as part of a cooperative team and support continuous improvement in
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📌 Senior Banking Dispute Resolution Strategist (New South Wales)
🏢 Australian Financial Complaints Authority
📍 New South Wales
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