Job Description

Boutique Manager – Rolex Boutique Chadstone

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An exciting opportunity is available to lead the Rolex Boutique at Chadstone Shopping Centre.

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We are looking for an experienced and motivated leader who is passionate about client experience, team development, and delivering consistent results.

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About The Hour Glass

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At The Hour Glass, we are proud to represent some of the world's most renowned watch brands, including Rolex, Patek Philippe, Cartier, Bulgari, Hublot and Tudor.

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With a global presence spanning over 70 boutiques across 15 key cities, and a rapidly growing footprint across Australia and New Zealand, we continue to be recognised as one of the leading specialist watch retailers globally.

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About the Boutique

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The Rolex Boutique at Chadstone offers a dedicated environment focused on the Rolex collection. As part of The Hour Glass network, the boutique is committed to high standards of service and building long-term relationships with clients, from first-time buyers to established collectors.

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The Role

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As Boutique Manager, you will be responsible for leading the overall performance and direction of the boutique. You will:

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- Lead, coach, and develop a high-performing team
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- Deliver a personalised and engaging client experience
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- Drive boutique performance through strong sales leadership and operational focus
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- Maintain presentation standards, stock control, and brand representation
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- Build and grow a loyal client base through long-term relationships
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This is a hands-on leadership role, with a strong presence on the boutique floor and a focus on people,



service, and results.

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About You

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We are looking for individuals who bring passion and professionalism, with experience leading teams in retail, hospitality, automotive, or other client-focused environments.

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You will bring:

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- Experience leading and developing teams in a client-focused environment, ideally within a luxury or premium setting
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- A practical, hands-on leadership style
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- Proven ability to achieve sales targets and manage day-to-day operations
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- Strong attention to detail and organisational skills
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- A genuine passion for delivering exceptional client experiences
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- An interest in watches and luxury
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Experience with watches is advantageous, but not essential. We invest in developing your expertise, what matters most is your attitude, ambition, and commitment to excellence.

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Whether you are looking to take the next step in your career or elevate your experience within luxury retail, this is an opportunity to be part of something exceptional.

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And if you're a watch enthusiast, even better!

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Why Join Us

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- You will receive a market-competitive salary with commission, ongoing training, and opportunities to grow within an international retail network.
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As part of The Hour Glass, you will have the opportunity to work alongside some of the world's most respected watch brands and be part of a growing presence across Australia and New Zealand.

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This is a great opportunity to lead a team, develop your career, and deliver a high standard of service within an exceptional luxury retail environment.

📌 Boutique Manager - Rolex Chadstone (Victoria)
🏢 The Hour Glass (Australia
📍 Victoria