Flour is a growing, community‑focused bakery known for outstanding food, great coffee, and a genuinely warm atmosphere. We're looking for a full‑time Front of House Manager who can lead with confidence, care deeply about people, and help shape the guest experience across our stores.
What the role looks like n
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- Lead and mentor the FOH team to deliver consistently excellent service
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- Oversee daily operations including opening/closing, floor flow, and customer experience
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- Manage rosters, training, performance development and SOPs
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- Set and report on KPIs
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- Maintain high standards of presentation, cleanliness, and efficiency
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- Work closely with the Head of Coffee and Kitchen Managers to ensure smooth service
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- Support recruitment and onboarding of new FOH staff
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- Uphold Flour's culture of warmth, professionalism, and hospitality
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What you'll bring nn
- Proven experience in a supervisory or management role in hospitality
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- Strong leadership and communication skills
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- A calm, solutions‑focused approach to busy service periods
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- A passion for great food, great coffee, and great people
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- Ability to build a positive, supportive team culture
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- Australian work rights are required for this position
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What we offer nn
- A stable full‑time role in a growing business
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- Supportive leadership and a genuinely positive workplace
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#J-18808-Ljbffr
📌 Front of House Manager (New South Wales)
🏢 Flour
📍 New South Wales
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