Valuable Shepherd Australia New Zealand (GSANZ) is seeking a Client Services and Support Officer to be the first point of contact for clients accessing services via telephone and digital channels.
You will assess needs, resolve enquiries and connect clients with internal or external services using a trauma-informed, client-centred approach to ensure accessible and tailored support for people from diverse backgrounds with complex needs.
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📌 Trauma-Informed Client Support Specialist (Melbourne)
🏢 Good Shepherd
📍 Melbourne
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