Job Description

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You'll be the first face and voice our clients meet — so we're after someone polished, warm and switched-on, who takes pride in presenting beautifully and making every client feel instantly at ease. We're looking for a long-term team member who fits our culture as much as our roster.

Key responsibilities n

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- Being the warm, professional first impression every client remembers
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- Managing calls, enquiries and treatment discussions
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- Handling bookings, cancellations, rebooking, checkouts and invoicing
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- Building genuine client relationships and following up with care
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- Assisting clinical staff to recommend skincare and treatments, supporting retail sales
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- Maintaining retail displays and stock
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- Completing reports and general admin
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- Assisting with social media as needed
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- Keeping the clinic neat, tidy and client-ready
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- Supporting the team to keep things running smoothly
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About you nn
- At least 3 years' experience in reception, front-of-house, retail,



customer service or admin — clinic/medical/cosmetic experience highly regarded
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- Genuine interest in skincare and aesthetic treatments
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- Booking software experience an advantage, but not essential
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- Warm, confident, reliable and always polished and professionally presented
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- Robust organisation and attention to detail
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- Comfortable chatting to clients about skincare products and treatments
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- Calm under pressure, able to juggle multiple tasks with a smile
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- Proactive — takes initiative without being asked
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- A great team player who can also fly solo when needed
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- Open-minded and keen to grow within the skin industry
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About us n

We are one of Sydney's leading results-driven aesthetic skin clinics, founded in 1998. We're a team of Bachelor-qualified Dermal Clinicians and Nurses delivering honest, evidence-based skin treatments to clients across the Eastern Suburbs.

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📌 Receptionist | Front of House (New South Wales)
🏢 Skin Clinic@Blyss
📍 New South Wales