Job Description

Arrowsmith & Grant Refrigeration – Dandenong VIC

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Key responsibilities

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- Placing orders with suppliers and issuing purchase orders
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- Checking orders against specifications and project requirements
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- Confirming order details including quantities, finishes and other requirements
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- Receipting incoming goods, checking deliveries and supplier invoices against purchase orders, and following up discrepancies
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- Allocating supplier costs and pricing to the relevant jobs within the system
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- Responding to general customer and supplier emails
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- Assisting with the day-to-day coordination of the following:
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- Coordinating customer service and breakdown requests, including booking jobs and scheduling service technicians
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- Liaising with technicians throughout the day regarding job requirements, scheduling changes, customer information and job progress
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- Communicating with customers regarding bookings, technician attendance and general service enquiries
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About you

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- Has previous administration experience, ideally within a service, trades, manufacturing, purchasing or similar setting
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- Is highly organised and able to manage multiple jobs, technicians and priorities at the same time
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- Is confident communicating with customers, technicians and suppliers
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- Is comfortable dealing with changing priorities and responding to urgent service requirements
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- Has strong attention to detail and follows tasks through to completion
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- Is reliable and takes ownership of their responsibilities
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- Can work independently as well as collaboratively within a small team
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- Remains calm and organised in a busy environment
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- Has good written and verbal communication skills
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About us

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Arrowsmith & Grant Refrigeration is an Australian-owned manufacturer and service provider specialising in medical and commercial refrigeration.

📌 Administration Coordinator - Purchasing & Service (Victoria)
🏢 Arrowsmith & Grant Refrigeration
📍 Victoria