Job Description
Bayside Geelong Hotel & Apartments seeks a Front Office Manager to lead the daily operation of the Front Office and guest service team, ensuring a seamless, personalised guest experience from arrival to departure. The role oversees Guest Service Agents to deliver courteous, accurate service and secure overnight procedures.
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You will promote teamwork, manage rostering and payroll, monitor guest feedback and complaints, and implement training programs to close skills gaps.
📌 Guest Experience Front Office Leader Victoria
🏢 Bayside Geelong Hotel & Apartments
📍 Victoria
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