Job Description

Vehicle Delivery Specialist - BYD Caroline Springs n

We are seeking a detail-oriented and customer-focused Delivery Coordinator to manage the end-to-end vehicle delivery process. This role ensures all vehicles are prepared, documented, registered, and delivered to customers in a timely and professional manner.

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You will work closely with sales, finance, registration, and PDI teams to ensure a seamless and high-quality customer delivery experience.

About the Role n

We are seeking a detail-oriented and customer-focused Delivery Coordinator to manage the end-to-end vehicle delivery process. This role ensures all vehicles are prepared, documented, registered, and delivered to customers in a timely and professional manner.

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You will work closely with sales, finance, registration, and PDI teams to ensure a seamless and high-quality customer delivery experience.

Key Responsibilities Vehicle Delivery Coordination n

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- Coordinate the full vehicle delivery process from order confirmation to final handover
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- Schedule delivery appointments and ensure vehicles are ready on time
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- Track vehicle status, including stock availability, PDI progress, and registration completion
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Documentation & Compliance nn
- Ensure all delivery documentation is complete and accurate, including contracts, invoices, and registration paperwork
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- Verify compliance with company policies and regulatory requirements
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Customer Experience nn
- Act as a key contact for customers throughout the delivery process
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- Provide clear communication on delivery timelines,



requirements, and next steps
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- Ensure a professional and smooth handover experience
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Internal Coordination nn
- Work closely with Sales, Finance, Warehouse, and PDI teams to ensure delivery readiness
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- Coordinate vehicle preparation, accessories installation, and final quality checks
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- Escalate any delays or issues that may impact delivery timelines
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Reporting & Process Management nn
- Maintain accurate records in CRM / DMS systems
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- Track delivery schedules and provide updates to internal stakeholders
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- Support continuous improvement of delivery processes
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What We’re Looking For Required nn
- Previous experience in administration, coordination, or customer service roles
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- Strong organisational and time-management skills
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- High attention to detail, particularly with documentation
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- Excellent communication and customer service skills
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- Ability to manage multiple tasks in a fast-paced environment
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Highly Regarded nn
- Experience in automotive dealerships or vehicle delivery
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What We Offer nn
- Competitive salary package + Superannuation
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- Opportunity to work in a quick-growing automotive group
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- Supportive team environment
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- Career development opportunities within the dealership network
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Why Join Harmony Auto Australia? nn
- Be part of a rapidly expanding EV and automotive business
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- Play a key role in delivering an excellent customer experience
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- Work in a collaborative, high-performance environment
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📌 Vehicle Delivery Specialist - BYD Caroline Springs (Victoria)
🏢 Harmony Auto
📍 Victoria