IKEA Perth, in Innaloo, is seeking a Customer Resolution Representative (Resolutions Generalist) to handle a high volume of post-sales inquiries across phone, email, chat, and other channels. You will deliver fair, efficient resolutions, balancing customer needs with business requirements, and contribute to trusted customer relationships.
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The role requires empathy, solid communication, and the ability to navigate complex cases, with hybrid work arrangements and a rotating roster on a full-time
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📌 Customer Resolution Specialist - Multichannel Support (Hybrid) (Perth)
🏢 Inter IKEA Systems
📍 Perth
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