Job Description

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Tej Medical Administration and Research Services Pty Ltd – Hyde Park QLD

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We are a dedicated medical administration company supporting Dr. Kurinji Kannan , a leading Urogynaecologist and Obstetrician & Gynaecologist, at our well-established specialist practice located in Hyde Park. We provide high-quality, patient-centred care in a friendly and professional environment.

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We are now looking to welcome an experienced, competent, and reliable Medical Receptionist to join our efficient and supportive team.

About Us n

We are a dedicated medical administration company supporting Dr. Kurinji Kannan , a leading Urogynaecologist and Obstetrician & Gynaecologist, at our well-established specialist practice located in Hyde Park. We provide high-quality, patient-centred care in a friendly and professional environment.

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We are now looking to welcome an experienced, competent, and reliable Medical Receptionist to join our efficient and supportive team.

Key Responsibilities n

As the Medical Receptionist, you will work closely with our specialist doctor and other health professionals whom we may serve. Your duties will include (but are not limited to):

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- Greeting and welcoming patients with empathy and professionalism
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- Answering phone calls promptly and maintaining accurate call records
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- Scheduling patient appointments with strong attention to detail
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- Coordinating with hospitals for theatre lists and procedural planning
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- Billing patients and processing payments via Medicare, DVA, private funds, and EFTPOS
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- Reconciling receipts and reporting billing information to the doctor or business manager
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- Order a variety of supplies and maintain stock as directed
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- Managing administrative tasks such as scanning, filing, faxing, mailouts, updating records, maintaining data quality,



promotional and general liaison work that includes gathering data for research and business development purposes.
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Essential Requirements nn
- Minimum 3 years’ experience in medical reception, in a specialist practice or General/Allied practice or relevant health sector.
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- Desire to provide excellent service to patients and clients.
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- All round communication skills
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Desirable Attributes nn
- High integrity, professionalism, and respect for patient confidentiality
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- Track record of regular attendance to work is necessary
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- Compassionate approach to patient care
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- Clear and courteous communication skills
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- Team-oriented mindset with flexibility to support business needs
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- Compliance to practice policies, procedures and standards of behaviour
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Other aspects of the role nn
- You will be part of a three people team. We are well staffed and the role provides very good work-life balance.
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- Team members will be rostered between 08:00 - 05:30. Our clinic may run upto 06:30 pm on Tuesdays occasionally. A mutually agreed roster will be made to have a staff member to provide support on late clinic days.
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- Occasional Saturday availability, where required (these are very rare and planned in advance)
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- Role is not suitable for those who have significant study or other commitments
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- The applicant will need to demonstrate productive use of work-time, and not expect to carry personal devices on hand, at all times.
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- For the right applicant, a part-time role can be considered.
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- Applicant will be able to do any admin work of related entities.
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What We Offer nn
- A respectful, supportive and result oriented work culture
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- An chance to work closely with a reputable specialist in women’s health
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- Stable employment in a patient-focused practice
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- Planned leave and adequate for leave cover.
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📌 Medical Receptionist (Townsville)
🏢 Tej Medical Administration and Research Services
📍 Townsville