Service Desk Analyst -- IT Support & Knowledgebase Lead (Perth)

Service Desk Analyst -- IT Support & Knowledgebase Lead (Perth)

25 Sep
|
Rac Wa
|
Perth

25 Sep

Rac Wa

Perth

Job Description

RAC WA in West Perth seeks a Service Desk Analyst to deliver excellent IT support to staff and contribute to a growing knowledgebase for recent applications and hardware deployed at RAC.

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You will be the first point of contact for IT issues, handling inquiries via phone, email and Teams, and contributing to accurate resolution through well-documented knowledge articles. The role requires rostered afterhours, on-call and weekend work every five weeks.

📌 Service Desk Analyst -- IT Support & Knowledgebase Lead (Perth)
🏢 Rac Wa
📍 Perth

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