Customer Experience Team Lead Community Services New South Wales

Customer Experience Team Lead Community Services New South Wales

24 Sep
|
Careers at Council
|
New South Wales

24 Sep

Careers at Council

New South Wales

Job Description
Cumberland City Council's Customer Experience team seeks a proven leader to drive high-quality, end-to-end customer experiences. The role leads staff across Council sites, fostering a customer-centric culture and sustaining service standards while overseeing multi-channel inquiries and complex requests.
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Applicants should have tertiary qualifications (or extensive related experience) and a track record of inspiring teams, with robust communication and change-management skills.

📌 Customer Experience Team Lead Community Services New South Wales
🏢 Careers at Council
📍 New South Wales

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