Job Description

n

Join our team as a Chiropractic Assistant – where every day is about helping people feel their best and supporting passionate professionals.

n

Employment: Permanent Part Time

n

Remuneration: Hourly rate will be based on the successful applicant's skills, experience and qualifications

n

Availability: You must be available to work on the advertised roster and have flexibility to work additional weekdays and Saturdays when required to cover team leave and unexpected absences.

n

PLEASE NOTE: This role is not suitable for university students due to the availability and flexibility required.

n

n
- Work close to home while maintaining a healthy work-life balance
n
- Comprehensive on-the-job training and support in our systems and software
n
- Ongoing mentoring, education and professional development
n
- Career progression opportunities, including a pathway to Senior Chiropractic Assistant
n
- Supportive and cooperative team environment.
n
- Discounts on chiropractic treatments and products.
n
- Opportunity to develop your skills within a growing organisation
n

About the role n

We are looking for a driven and career-focused individual who enjoys working with people and is motivated to develop their skills.

n

As a Chiropractic Assistant, you will be the first point of contact for many patients and play an important role in creating a positive, welcoming experience. You will also support the smooth day-to-day operation of the clinic and work closely with chiropractors, allied health practitioners and the wider team.

n

This role is suited to someone who is interested in building a long-term career in healthcare administration and patient services, with the opportunity to progress into a Senior Chiropractic Assistant position

Your main duties will include but are not limited to: n

n
- Welcome patients and provide friendly, professional customer service in person and over the phone
n
- Manage patient appointments, payments,



health fund claims and general administration
n
- Process HICAPS Trinity transactions accurately
n
- Respond to emails, messages and telephone enquiries promptly and professionally
n
- Support chiropractors and allied health practitioners with day-to-day clinic operations
n
- Maintain accurate patient information and handle confidential records in line with privacy requirements
n
- Coordinate patient flow and help ensure appointments run smoothly
n
- Maintain a clean, organised and professional clinic environment
n
- Complete administrative tasks accurately and within required timeframes
n
- Work collaboratively with chiropractors, allied health practitioners, administration and management
n
- Remain calm and solution-focused when managing competing priorities in a busy clinic
n
- Develop a strong understanding of clinic services, practitioner procedures and patient care processes
n

What you will bring nn
- Previous customer service, administration or healthcare experience
n
- Strong verbal and written communication skills
n
- A professional and confident telephone manner
n
- Strong organisation and time management skills, with the ability to prioritise competing tasks
n
- Ability to work independently while contributing positively to a team
n
- A patient-focused approach and genuine interest in helping people
n
- Confidence using Microsoft Office, including Word, Excel, Teams and Outlook
n
- Ability to learn new systems, software and processes
n
- Strong attention to detail when handling payments, appointments and patient information
n




- Ability to maintain confidentiality and handle patient information appropriately
n
- A valid driver's licence and reliable transport, as travel between clinic locations may be required
n
- An interest in chiropractic and allied health services
n
- A willingness to learn, develop and take on additional responsibilities over time
n

n

Due to continued growth across our clinics, we are seeking motivated and enthusiastic individuals to join our supportive and dynamic team.

n

If you're looking for more than just a job and want to develop your skills within a team that values Team, Excellence, Growth and Education, we'd love to hear from you.

About us n

Wellbeing Chiropractic is one of Australia's largest chiropractic groups, with more than 50 locations across Melbourne, Sydney and Brisbane. Our multidisciplinary clinics provide chiropractic care, remedial massage and a range of allied health services.

n

Our experienced chiropractors and support teams are committed to improving health, wellbeing and quality of life through quality patient care.

Our Values n

At Wellbeing Chiropractic, our values guide everything we do:

n

n
- Team – We work together, support one another and celebrate shared success.
n
- Excellence – We focus on delivering quality patient care, service and professional standards.
n
- Growth – We encourage initiative, embrace new challenges and support career progression.
n
- Education – We believe ongoing learning and development help our people and clinics thrive.
n

n

If you're looking for more than just a job and want to be part of a team that values collaboration, excellence, growth, and ongoing education, we'd love to hear from you.

n

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.

n

#J-18808-Ljbffr

📌 Chiropractic Assistant - Boronia (Victoria)
🏢 Wellbeing Chiropractic
📍 Victoria