AI-Driven Customer Experience Specialist (New South Wales)

AI-Driven Customer Experience Specialist (New South Wales)

25 Sep
|
Matchbox
|
New South Wales

25 Sep

Matchbox

New South Wales

Constantinople is seeking a Customer Service Specialist to support customers across email, chat and phone channels. The role includes resolving inquiries within SLAs, triaging requests and assisting with payment disputes, recalls and indemnities.

You will work with Product and Software Engineers to improve automation and AI usage on the platform, contributing to a high‑quality customer experience while supporting weekend hours in a hybrid Sydney setting.

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📌 AI-Driven Customer Experience Specialist (New South Wales)
🏢 Matchbox
📍 New South Wales

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