Mortgage Customer Concierge & Operations Lead (New South Wales)

Mortgage Customer Concierge & Operations Lead (New South Wales)

25 Sep
|
MA Financial Group
|
New South Wales

25 Sep

MA Financial Group

New South Wales

MA Financial Group is seeking a Customer Engagement & Operations Specialist to support customers across referral programs. You will handle inbound enquiries, manage scripted workflows, and guide customers through the journey toward mortgage broker engagement, while contributing to process improvements.

You will interact with customers daily, maintain CRM records, and collaborate with the team to ensure a smooth, compliant experience in a regulated home lending setting.

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📌 Mortgage Customer Concierge & Operations Lead (New South Wales)
🏢 MA Financial Group
📍 New South Wales

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