Westpac Group is seeking an Instructional Designer/Capability Lead - Design to shape learning across customer-facing teams.
You will translate complex information into transparent, engaging learning experiences and lead end-to-end design—from needs analysis to digital and blended solutions.
Based in Australia, the role collaborates with stakeholders, SMEs, and operational teams to deliver practical, high-impact learning for areas including Fraud & Scams, Complaints, Estates and Assist.
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📌 Instructional Designer & Capability Lead – Blended Learning South Australia
🏢 Westpac Group
📍 South Australia
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