24 Sep
|
First Focus
|
New South Wales
24 Sep
First Focus
New South Wales
Job Description
First Focus seeks a senior CX leader to shape and execute a customer experience strategy across delivery teams.
You will combine customer feedback with data to prioritize improvements that ease, speed, and inform customers at every step.
You will influence priorities without direct authority, champion a Super‐Green standard, and develop capabilities through coaching and training while reporting to the Chief Experience Officer.
This is a Sydney-based role in NSW, Australia.
📌 Senior Cx Strategy Lead: Customer Experience Transformation New South Wales
🏢 First Focus
📍 New South Wales