Body Science International – Burleigh Heads QLD

The National Account Manager – Pharmacy is responsible for managing Body Science's (BSc) commercial, category and marketing strategy plus customer relationships across the national pharmacy channel with particular focus to Sigma / Chemist Warehouse (CWH). The role exists to deliver sustainable revenue, profit and market share growth by developing strong strategic partnerships with key pharmacy customers. The National Account Manager will take end-to-end management of their customers, including joint business planning, ranging, pricing, promotional programs, trade investment, forecasting, marketing support and execution.

Key responsibilities

Champion BSc's relationships with key national pharmacy customers, particularly CWH, and relevant wholesale, banner and buying group partners

Develop explicit annual customer strategies aligned with BSc's overall commercial and brand objectives

Build strong, trusted relationships with customer buying, category, marketing, retail media and senior leadership teams

Develop Joint Business Plans that establish shared growth objectives, priorities, investment and measures of success

Manage revenue, gross margin and customer profitability across key pharmacy accounts

Develop annual customer budgets, forecasts and commercial plans

Manage customer trading terms, rebates, promotional investment, co-operative marketing and other customer expenditure





Manage customer negotiations relating to pricing, trading terms, promotional programs, ranging and commercial agreements

Manage customer range reviews, new product submissions and range expansion opportunities

Develop the annual promotional and activation calendar for assigned pharmacy customers in conjunction with Marketing team

About you

Demonstrated National Account Management experience within FMCG, pharmacy (CWH specifically), with a strong understanding of health, wellness, sports nutrition or a related consumer products industry

Demonstrated ability to develop customer strategies and Joint Business Plans that deliver profitable growth

Strong commercial and financial capability, including experience managing revenue, margin, trade spend, promotional investment and customer profitability

Proven negotiation skills and experience managing complex commercial agreements and trading terms

Strong analytical capability with the ability to translate customer, shopper and category data into commercially actionable strategies

Experience leading range reviews, new product presentations and major customer negotiations

Strong understanding of promotional planning, trade marketing and retailer activation

Excellent relationship management, communication and presentation skills

Bachelor's degree in Business, Commerce, Marketing or related discipline preferred

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📌 National Account Manager - Pharmacy (City of Gold Coast)
🏢 Body Science International
📍 City of Gold Coast