Job Description
Sydney Fish Market - Visitor Experience (Tour Guides)
n
Sydney Fish Market - Visitor Experience (Tour Guides)
n
Who we are
n
The Sydney Fish Market (SFM) in Glebe is the southern hemisphere's largest fish market, one of Australia's most visited attractions, and the beating heart of the nation's seafood industry. A-once-in-a-generation precinct that redefines retail, dining, and visitor experience on Sydney's waterfront.
n
We are looking for Tour Guides who are passionate and knowledgeable about food and history, has a knack for storytelling and ability to provide educational and entertaining seafood industry programs to visitors of the SFM site.
n
Duties and Responsibilities
n
Deliver engaging guided tours of the Sydney Fish Market, including areas such as the commercial fishing wharves, auction floor, and retail spaces. (Training provided)
n
Share knowledge about the seafood industry, sustainability practices, species diversity, and market operations and history.
n
Engage diverse audiences, answer questions, and tailor delivery to group interests.
n
Ensure visitor safety and comfort during tours, follow all site access and safety protocols.
n
Assist with special programs and site-wide events
n




Collaborate with operations staff, retailers, and partners to ensure a seamless and qualified visitor experience.
n
Maintain accurate tour records and report on attendance, feedback, and incidents as required.
n
Assist in the Welcome Hub as a first point of contact for Tour bookings and Merchandise promotions.
n
Knowledge, Skills & Experience
n
Confident, engaging, and adaptable presentation style.
n
Previous experience in guiding, hospitality, education, or customer-facing roles preferred.
n
Interest or background in seafood, hospitality, tourism, or environmental sustainability (training provided).
n
Comfortable working in dynamic settings and around seafood/market operations.
n
Strong customer service orientation with a friendly and skilled demeanour
n
Availability to work weekends, early mornings, and evenings as required.
n
Permanent Australian Working Rights
n
Permanent Australian Working Rights
n
What's in it for you?
n
Once in a lifetime opportunity to work in a truly transformational business where you will build on strengths, change the way we deliver for our visitors and create memorable experiences.

📌 Sydney Fish Market Visitor Experience Tour Guides New South Wales
🏢 Sydney Fish Market
📍 New South Wales