Commonwealth Bank is seeking a Chapter Lead, Brand & Experience Strategy to shape customer experiences across digital, physical and human interactions. The role leads a Strategy Chapter, partnering with Marketing, Digital, Product, Design and Technology to translate brand pillars into practical roadmaps and reusable playbooks.
You will set the business direction for a distinctive CommBank digital brand across apps, websites and emerging AI-enabled experiences, embedding brand in language,
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📌 Brand & Experience Strategy Lead (Sydney)
🏢 Commonwealth Bank
📍 Sydney
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