Quality Assurance Specialist - Hybrid, Training Included (Victoria)

Quality Assurance Specialist - Hybrid, Training Included (Victoria)

25 Sep
|
Probe Group
|
Victoria

25 Sep

Probe Group

Victoria

Job Description

Probe CX in Melbourne is seeking a QA Agent to audit customer interactions across calls, live chat, and email, ensuring accuracy, brand consistency, and regulatory compliance.

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You will review and score interactions, administer reporting, and participate in calibration sessions, with hybrid work and full training provided.

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The role requires attention to detail, robust communication, and the ability to work autonomously toward KPIs in a supportive team.

📌 Quality Assurance Specialist - Hybrid, Training Included (Victoria)
🏢 Probe Group
📍 Victoria

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