Level 1 Help Desk Technician -- Growth & Flexible Hours (New South Wales)

Level 1 Help Desk Technician -- Growth & Flexible Hours (New South Wales)

25 Sep
|
Accucom Systems Integration
|
New South Wales

25 Sep

Accucom Systems Integration

New South Wales

Job Description

Accucom is seeking a Level 1 IT Support specialist to join our MSP team in NSW. You will handle Level 1 tickets via phone, email, and portal, troubleshoot Windows and 365 environments, and onboard/offboard users.

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You'll work with senior engineers, document issues, and escalate complex problems. The role emphasizes customer service, accuracy, and teamwork in a quick-paced IT environment with steps towards Level 2/3 roles.

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📌 Level 1 Help Desk Technician -- Growth & Flexible Hours (New South Wales)
🏢 Accucom Systems Integration
📍 New South Wales

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