Job Description

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Are you the person who somehow knows what needs to happen before anyone asks?

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Are you the person who somehow knows what needs to happen before anyone asks?

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We’re looking for a National Operations Support Coordinator to join our Mulgrave team and help keep the operational engine of TVH moving.

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This isn’t your standard administration role.

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You’ll work right across the business in a varied national coordination role, connecting the detail across operations, people, procurement and executive support.

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What will you actually be doing?

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One minute you might be getting everything in place to mobilise a new client site. The next, you could be setting up a supplier, following up an apprenticeship claim, preparing an ELT meeting pack or coordinating a national employee event.

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You’ll:

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- Coordinate supplier and subcontractor onboarding, purchase orders and finance administration.
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- Manage client onboarding and compliance requirements, including prequalification portals, licences, insurances and inductions.
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- Coordinate our national apprenticeship administration, including registrations, variations, completions and incentive claims.
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- Support the Executive Leadership Team with meetings, travel, papers, minutes and action tracking.
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- Coordinate uniforms, PPE, service awards and national employee initiatives.
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- Maintain accurate trackers, registers, deadlines and documentation.
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- Identify opportunities to simplify and improve administrative processes.
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You’ll probably love this role if…

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You enjoy variety,



take ownership and are comfortable having multiple things moving at once.

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You communicate confidently with different people across a business, know when to ask questions or escalate, and take pride in getting the detail right.

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Most importantly, you’re someone who makes things happen.

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What you’ll bring

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- 3+ years’ experience in administration, office management, executive support or a similar coordination role.
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- Experience working across multiple teams, stakeholders or locations.
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- Hands-on experience with purchase orders, supplier setup and finance or procurement administration.
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- Strong attention to detail when handling financial, employee and confidential information.
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- Clear, professional communication skills and confidence engaging at all levels.
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- Strong Microsoft 365 skills, particularly Excel and Outlook, with the ability to quickly learn recent systems and portals.
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- Experience in trades, construction, facilities or field services would be highly regarded.
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Why TVH?

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TVH is a 100% Australian-owned national business with more than 20 years’ industry experience, delivering technical solutions across HVAC-R, HVAC Hygiene, Fire, Electrical, Hydraulic and associated services.

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We’re growing and evolving, and this role offers exposure to multiple parts of the business while working with teams and senior leaders across Australia.

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There will be busy days. There will probably be the occasional “Can you help me with something quickly?”

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If that sounds more energising than terrifying, we’d love to hear from you.

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📌 National Operations Support Coordinator (Victoria)
🏢 Total Ventilation Hygiene Pty
📍 Victoria